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How to send us your samples.
Material acceptance and shipping
Monday to Saturday; Sundays by prior arrangement (call us)
You will find detailed information on the test material and shipping in our Primary Sample Collection Manual.
A brief guide to the test material is found here.
Request for shipping material
You will find an order form to request shipping material here.
Request for testing
Kindly enclose with your sample submission a Request for Testing Form and a Declaration of Informed Consent signed by the patient.
Download Request Form, including Declaration of ConsentDownload Patient consentAccess information on the German Gene Diagnostics Act (GenDG) herePrimary Sample Collection ManualOrder form for shipping materials
The processing times (from receipt of the sample in the laboratory to dispatch of the findings) stated in the following chart usually apply for our methods.
Required processing times
2 hours to 1 day
|Immunophenotyping||2 hours to 1 day|
1 to 3 days
|Sequencing||3 to 10 days|
|Quantitative real-time PCR ± nested PCR||1 to 5 days|
PCR validation for fusion genes
1 to 5 days
PML-RARA clarification at diagnosis
4 to 8 hours
B-/T-cell receptor analysis, chimerism analysis
3 to 10 days
3 to 7 days
24-color FISH, incl. chromosome analysis
5 to 10 days
Measurement uncertainty describes the scatter of measurement findings. These deviations occur in every stage of analysis. We conduct regular monitoring and take suitable action to recognize the extent of deviation and fluctuation in good time and to restrict these factors to within the prescribed tolerances. On request, we can communicate the individual measurement uncertainty when needed for a meaningful interpretation of our laboratory findings.